Cup of Pups operates as both a breeder and pet facility in Bandar Puteri Puchong, selling Bichon Frises, Maltipoos, and other small-breed puppies. Reviewers consistently praise the staff for patience, friendliness, and genuine care for the animals, with particular attention to first-time pet owners. Puppies arrive healthy with completed vaccinations, and the business provides post-purchase guidance and regular check-ins. The facility is described as clean and well-maintained. Pricing is positioned at a premium for quality genetics and appearance, though a few buyers noted that advertised "tiny" sizes grew larger than expected. One reviewer reported initial skin issues linked to kennel conditions, but the business covered veterinary costs and demonstrated strong after-sales support. Boarding services and ongoing puppy care between purchase and collection are available.
Recent boarding experiences report serious health issues in dogs (diarrhea, vomiting, bleeding) requiring hospitalisation, with staff showing little concern for customer communication or pet welfare. Older positive reviews mention friendly staff and care, but grooming and boarding service quality appear inconsistent and concerning.
Reviewers consistently praise Clumsy Paw for their gentle approach to nervous pets, clean salon environment, and transparent grooming room where owners can watch. The owner communicates openly, avoids upselling pressure, and accommodates special requests. Grooming results are described as skilled and timely. Boarding guests enjoy supervised play and daily updates from staff who keep group sizes small. A minority report gaps in daycare interaction, inconsistent finish quality, or frustrated handling of scheduling, though these do not dominate the picture. Regular clients from outside Puchong travel specifically for the trust and care they've experienced over months or years.
Reviewers consistently praise MooFu for gentle care, immaculate facilities, and skilled grooming at reasonable rates. Staff patience and attention stand out, particularly with nervous or sensitive animals. New management (introduced within the past six months) has raised standards significantly, though the salon operates at capacity during peak times.
Last updated 2026-07-02