Do they accept all dog breeds?

One review reported refusal to groom a vaccinated puppy based on breed; best to contact them directly to confirm before booking.

What else does the shop sell?

Dry dog food and pet accessories are available for purchase.

Grooming Tails Pet Salon & Mart

4.5(35) See reviews on Google ✓ Verified

Dog GroomingPet Spa & Specialty TreatmentsFull-Service GroomingExotic & Small Animal GroomingCat Grooming

64 low data

composite score

Services: Dog Grooming, Pet Spa & Specialty Treatments, Full-Service Grooming
Reviews: 35

What recent reviews say

Most customers report friendly, reliable grooming with careful attention to detail and pet comfort over years of repeat visits. One incident of refusal to groom a vaccinated puppy because of breed raised serious concerns about service consistency.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly staff
consistent quality
attentive to special requests
good grooming finish
handles anxious pets well

Watch-outs

turned away non-designer breeds
rude customer service on rejection

friendly-staffgood-finishstress-free-petskilled-groomergentle-handling

Best for: Dog owners seeking patient grooming and long-term care relationships.

Think twice if: Customers with non-designer breeds should confirm acceptance before booking, given one reported refusal.

Strengths

long-term customer retention
responsive to grooming requests
pet-friendly approach with anxious animals
retail range of pet supplies

Worth knowing

Owner described as professional dog lover by long-term customer
Staff noted for handling dogs that anxious groomers elsewhere could not manage
Shop stocks dry dog food and accessories alongside grooming

What reviews say by service

Dog Grooming:: Strong praise for finish quality, handling of anxious dogs, and respect for special requests; one notable refusal based on breed.
Full-Service Grooming:: Customers report consistent, reliable service with attention to detail.
Pet Spa & Specialty Treatments:: Limited review detail, though grooming quality suggests competent care.
Cat Grooming:: No specific review content.
Exotic & Small Animal Grooming:: No specific review content.

How it compares

Rated 4.5 against a 4.65 average across the 53 dog grooming businesses listed here.
Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Methodology

Star rating 71

Review volume 68

Review recency 30

Review sentiment 60

Profile completeness 100

Verification 30

Common questions

Do they accept all dog breeds?: One review reported refusal to groom a vaccinated puppy based on breed; best to contact them directly to confirm before booking.
What else does the shop sell?: Dry dog food and pet accessories are available for purchase.

Similar pet groomer nearby

Petsmore • Puchong • Jalan Kenari

4.8(403)✓ Verified

Petsmore consistently earns praise for staff warmth and product knowledge, with shoppers returning specifically for their prices and range of cat and dog food. At over 20 years in operation, they stock premium brands like ACANA alongside budget options, offer memberships to reduce costs, and run regular promotions. Grooming services are available on-site, though recent reviews focus more on their retail expertise and checkout experience than grooming quality in detail.

Dog GroomingPet Spa & Specialty TreatmentsFull-Service Grooming

View profile

The Pawrent

4.8(62)✓ Verified

The Pawrent consistently earns praise for a calm, spotless salon where nervous pets relax and leave looking immaculate. Staff build relationships with returning animals and send daily WhatsApp updates during boarding. One recurring friction point: inquiry responses via WhatsApp can lag significantly, leaving prospective customers uncertain, though once booked, the actual care is reported as attentive and professional.

Mobile & Home-Visit GroomingDog GroomingPet Spa & Specialty Treatments

View profile

HAPPY PAW PAW PET HOUSE

5.0(20)✓ Verified

All 20 reviews are five-star, with staff consistently described as friendly, patient, and genuinely attentive to animal welfare. Customers highlight gentle handling (especially valuable for nervous pets), clean premises, and groomers who explain each pet's condition and care needs before departure. Poodles are mentioned specifically as beautifully groomed compared to competitors nearby. Pricing is called reasonable throughout, and the modern, welcoming atmosphere encourages repeat visits.

Mobile & Home-Visit GroomingDog GroomingPet Spa & Specialty Treatments

View profile