Puchong Pet Groomers
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Grooming Tails Pet Salon & Mart

Grooming Tails Pet Salon & Mart

4.5(35) See reviews on Google ✓ Verified
Dog GroomingPet Spa & Specialty TreatmentsFull-Service GroomingExotic & Small Animal GroomingCat Grooming
64 low data
composite score
Services
Dog Grooming, Pet Spa & Specialty Treatments, Full-Service Grooming
Reviews
35

What recent reviews say

Most customers report friendly, reliable grooming with careful attention to detail and pet comfort over years of repeat visits. One incident of refusal to groom a vaccinated puppy because of breed raised serious concerns about service consistency.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff
  • consistent quality
  • attentive to special requests
  • good grooming finish
  • handles anxious pets well
Watch-outs
  • turned away non-designer breeds
  • rude customer service on rejection
friendly-staffgood-finishstress-free-petskilled-groomergentle-handling
Best for: Dog owners seeking patient grooming and long-term care relationships.
Think twice if: Customers with non-designer breeds should confirm acceptance before booking, given one reported refusal.

Strengths

  • long-term customer retention
  • responsive to grooming requests
  • pet-friendly approach with anxious animals
  • retail range of pet supplies

Worth knowing

  • Owner described as professional dog lover by long-term customer
  • Staff noted for handling dogs that anxious groomers elsewhere could not manage
  • Shop stocks dry dog food and accessories alongside grooming

What reviews say by service

Dog Grooming:
Strong praise for finish quality, handling of anxious dogs, and respect for special requests; one notable refusal based on breed.
Full-Service Grooming:
Customers report consistent, reliable service with attention to detail.
Pet Spa & Specialty Treatments:
Limited review detail, though grooming quality suggests competent care.
Cat Grooming:
No specific review content.
Exotic & Small Animal Grooming:
No specific review content.

How it compares

  • Rated 4.5 against a 4.65 average across the 53 dog grooming businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

Methodology
Star rating 71
Review volume 68
Review recency 30
Review sentiment 60
Profile completeness 100
Verification 30

Common questions

Do they accept all dog breeds?
One review reported refusal to groom a vaccinated puppy based on breed; best to contact them directly to confirm before booking.
What else does the shop sell?
Dry dog food and pet accessories are available for purchase.

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Last updated 2026-07-02