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PET KINGDOM 宠物王国 16 SIERRA

PET KINGDOM 宠物王国 16 SIERRA

4.6(20) See reviews on Google ✓ Verified
Dog GroomingPet Spa & Specialty TreatmentsFull-Service GroomingExotic & Small Animal GroomingCat Grooming
73
composite score
Services
Dog Grooming, Pet Spa & Specialty Treatments, Full-Service Grooming
Reviews
20

What recent reviews say

Pet Kingdom earns consistent praise for a clean, welcoming space and staff who genuinely care for animals. Boarding customers particularly value the daily photos and videos they receive. Grooming is frequently mentioned as good quality, and the shop stocks a solid range of pet supplies. A handful of one-star reviews flag poor communication and an accusatory tone during disputes, which warrants caution if issues arise.

Recent shift: Older reviews (3+ years) are uniformly five-star and emphasize warmth and service; recent reviews include isolated one-star ratings citing rude communication and disputes, suggesting some inconsistency in customer service tone.

Praised for
  • pet-loving staff
  • clean facility
  • daily updates for boarders
  • professional grooming
  • wide product range
Watch-outs
  • rude customer service
  • accusatory communication
  • flea-related disputes
friendly-staffclean-salongood-finishstress-free-petpoor-communication
Best for: Pet owners seeking reassuring boarding with frequent updates and general grooming services
Think twice if: You have experienced or are concerned about accusatory staff responses to disputes or flea-related issues.

Strengths

  • daily photo and video updates for boarders
  • owner-run with visible pet dedication
  • clean and organized facility
  • wide range of pet products in-store

Worth knowing

  • Husband-and-wife ownership team
  • Daily photos and videos sent to boarding customers
  • Pet hotel service with customer communication
  • On-site pet supplies retail

What reviews say by service

Dog Grooming:
Grooming quality consistently praised as good; customers feel safe leaving their dogs.
Full-Service Grooming:
Owner praised for professionalism and care; wide product range supports full service offerings.

How it compares

  • Rated 4.6 against a 4.65 average across the 53 dog grooming businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

Methodology
Star rating 75
Review volume 57
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 0

Common questions

Do you send updates while my pet is boarding?
Yes. The business sends photos and videos daily to boarding customers, allowing owners to see their pets having fun.
What types of products do you stock?
The shop carries a wide variety of high-quality pet products and supplies to meet most pet needs.
Is the facility clean?
Reviewers consistently describe the shop as very clean, tidy, and well-organized.

Similar pet groomer nearby

Pet n Pat Shop Grooming Boarding Retail @ 16 SIERRA PUCHONG
69 low data

Pet n Pat Shop Grooming Boarding Retail @ 16 SIERRA PUCHONG

4.9(233)

Strong positive streak across 233 reviews (97% five-star), with consistent praise for gentle handling, friendly staff, and quality grooming finishes. One serious complaint involved an unqualified janitor performing grooming, resulting in cat nail injuries. Most recent feedback skews heavily favourable, but the injury incident warrants caution about staff consistency.

Dog GroomingPet Spa & Specialty TreatmentsFull-Service Grooming

Last updated 2026-07-02