Pet n Pat Shop Grooming Boarding Retail @ 16 SIERRA PUCHONG

What recent reviews say

Strong positive streak across 233 reviews (97% five-star), with consistent praise for gentle handling, friendly staff, and quality grooming finishes. One serious complaint involved an unqualified janitor performing grooming, resulting in cat nail injuries. Most recent feedback skews heavily favourable, but the injury incident warrants caution about staff consistency.

Based on limited recent reviews, so treat this as low-confidence.

Strengths

• 97% five-star rating across 233 reviews
• gentle grooming approach
• friendly, patient staff
• communicative and fast service

Worth knowing

• Groomer noted as gentle and patient with anxious or senior dogs
• No extra charge for matted coats (mentioned in one review)
• Daily boarding updates provided to owners
• One incident involved unqualified janitor performing grooming, resulting in cat nail injury and bleeding

What reviews say by service

Dog Grooming:

Consistently praised for gentle handling, quality finish, and friendly staff; one serious incident involving unqualified groomer.

Cat Grooming:

One review reported cat nail injury and bleeding during grooming by unqualified staff.

Full-Service Grooming:

Positive feedback on quality and care; staff professionalism mentioned as a strength.

How it compares

• Rated 4.9 against a 4.65 average across the 53 dog grooming businesses listed here.
• Has more Google reviews than 89% of the businesses in this directory.

Common questions

Do they charge extra for matted coats?

No extra charge for matts (mentioned in a review from 2 years ago).

What updates do you get during boarding?

They provide daily updates during boarding stays.

Are they experienced with senior dogs?

Yes, one review mentions exceptional care taken with a 14-year-old dog.