Can I watch my pet while boarding?

Yes, CCTV is available so you can monitor your pet during boarding.

Does Adeline handle dogs with health issues?

Yes. Adeline is noted for adapting her grooming technique to elderly or unwell dogs, completing full grooming quickly and safely without forcing pets to stand too long.

What happens to my pet during boarding?

The owner sends regular video and photo updates. Pets have space to play and rest, and often socialize with other dogs in a clean, comfortable environment.

Chaco Pets Shop

5.0(21) See reviews on Google ✓ Verified

Dog GroomingFull-Service GroomingCat GroomingPet Spa & Specialty Treatments

72 low data

composite score

Services: Dog Grooming, Full-Service Grooming, Cat Grooming
Reviews: 21

What recent reviews say

All 21 reviews are five-star or four-star. Adeline, the named groomer, earns specific praise for adapting her technique to elderly or unwell dogs without rushing. Reviewers consistently highlight the cleanliness of the shop, the warmth of staff (particularly Ms. Liyana and the owner), and the practice of sending video updates during boarding. Dogs are observed making friends with other pets and looking visibly happier here than elsewhere.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

gentle-handling for special needs
caring and attentive staff
clean facilities
personalized care and updates
skilled groomer (Adeline)

friendly-staffclean-salongentle-handlingskilled-groomergood-communication

Best for: Owners of elderly, unwell, or anxious dogs needing patient, adaptive grooming and safe boarding.

Strengths

Named groomer Adeline adapts to special-needs pets
Boarding includes video updates and CCTV monitoring
Clean, spacious facility with controlled socialization
Owner known for handmade treats and personal attention

Worth knowing

Groomer named Adeline praised for handling 14-year-old dog with heart ailment
Staff member Ms. Liyana noted for responsible boarding care
Owner makes handmade treats for boarding dogs
CCTV available for pet monitoring during boarding
Staff send video and photo updates to owners during stays

What reviews say by service

Dog Grooming:: Adeline adapts technique to special-needs dogs without sacrificing quality or rushing.
Full-Service Grooming:: Full grooming delivered with care and speed, especially for elderly pets.
Cat Grooming:: Cat grooming offered; limited detail in reviews.
Pet Spa & Specialty Treatments:: Spa services available; reviewers focus more on boarding and grooming praise.

How it compares

Rated 5 against a 4.65 average across the 53 dog grooming businesses listed here.
Has more Google reviews than 42% of the businesses in this directory.

How we scored this

Methodology

Star rating 87

Review volume 58

Review recency 70

Review sentiment 65

Profile completeness 75

Verification 0

Common questions

Can I watch my pet while boarding?: Yes, CCTV is available so you can monitor your pet during boarding.
Does Adeline handle dogs with health issues?: Yes. Adeline is noted for adapting her grooming technique to elderly or unwell dogs, completing full grooming quickly and safely without forcing pets to stand too long.
What happens to my pet during boarding?: The owner sends regular video and photo updates. Pets have space to play and rest, and often socialize with other dogs in a clean, comfortable environment.

Similar pet groomer nearby

Pets for You Sdn Bhd

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Pets for You has skilled boarding but serious safety issues with dog grooming. Multiple reviewers report injuries (cuts, bleeding nails, lashes accidentally cut) and pet trauma after visits, with grooming quality inconsistent and sometimes poor. Communication is slow despite online presence, wait times exceed four hours for small pets, and customer-facing staff can be dismissive. Cat grooming earns praise for care and attentiveness. The business is better for boarding than active grooming.

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Most visitors experience attentive, friendly staff and consistently good grooming finishes, with pricing reviewers find reasonable. The business attracts loyal repeat customers and vet referrals, particularly for difficult dogs and cats. However, two complaints raise caution: one flagged unsafe handling of a rabbit alongside a dog, untrimmed fur despite premium charges, and staff insensitivity; another reported a skin disease outbreak after weekly bathing. Safety protocols for exotic animals and salon hygiene may warrant questions before booking small creatures or frequent visits.

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Clumsy Paw Puchong • Pet Grooming & Boarding

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Reviewers consistently praise Clumsy Paw for their gentle approach to nervous pets, clean salon environment, and transparent grooming room where owners can watch. The owner communicates openly, avoids upselling pressure, and accommodates special requests. Grooming results are described as skilled and timely. Boarding guests enjoy supervised play and daily updates from staff who keep group sizes small. A minority report gaps in daycare interaction, inconsistent finish quality, or frustrated handling of scheduling, though these do not dominate the picture. Regular clients from outside Puchong travel specifically for the trust and care they've experienced over months or years.

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